Andrea Miller
A medical practice manager is the operational backbone of your clinic. They handle daily administration, staff management, and financial operations, allowing doctors to focus entirely on patient care. This ensures the clinic runs smoothly, efficiently, and meets all healthcare compliance standards.
Meet Our Practice Manager
Behind every great healthcare experience is a dedicated support team. Our Practice Manager, Andrea Millar, oversees the daily operations of our clinic to ensure your visit is seamless, comfortable, and efficient. From coordinating our administrative staff to ensuring our clinical standards and safety protocols exceed expectations, Andrea is dedicated to creating a welcoming and supportive environment for the patients and Dr McKay, Dr Ha and Dr Gowri Somarajah. If you have any feedback or inquiries regarding your experience at Dr Owen McKay and Dr Phil Ha’s rooms, our management team is always here to help.
Andrea Millar – Practice Manager
As the Practice Manager at the rooms of Dr Owen McKay, Dr Phil Ha and Dr Gowri Somarajah, Andrea brings 30 years of healthcare administration expertise to our team. Andrea is responsible for the overall business operations of the practice, leading our front-desk staff, managing appointment systems, and optimizing our patient services. Deeply committed to healthcare excellence she ensures our clinic remains compliant with all regulatory standards while fostering a warm, patient-first culture.
Sara Wertheim
A medical receptionist is the essential, front-of-house professional responsible for managing patient flow, appointment scheduling, billing, and administration in a healthcare facility. Acting as the crucial first point of contact, they bridge the gap between healthcare providers and patients by balancing high-efficiency multitasking with compassionate care.
Sara Wertheim is a dedicated Medical Receptionist at Dr Owen McKay, Dr Phil Ha and Dr Gowri Somarajah’s rooms bringing years of experience in healthcare administration. Known for her warm demeanour and sharp organizational skills, Sara manages patient check-ins, medical billing, and complex doctor schedules while ensuring strict compliance with patient privacy laws. Sara is deeply committed to alleviating patient anxieties and creating a welcoming, efficient environment for every visitor who walks through the clinic doors.